Choose “Self Diagnosis” from the options, and then select “Sound Test.” The TV will play a melody out of the built-in speakers. Press “Menu” on the remote, then select the “Support” option. Depending on the make and model of your Samsung TV, this test may reside in different places within the menu structure. The last stage of advanced troubleshooting is to run the built-in sound diagnostic test found in the Samsung TV’s support menu. Look for the language/location option, and ensure it gets set to “USA.” Step 3: Run The Built-In Audio Diagnostics Test Press “Menu” on the remote and find the section that deals with setup. ![]() ![]() Step 2: Check the Current Language/Region SettingĮnsure your TV has the correct language set in the information setup. As with many other kinds of hardware, turning the TV off and back on often resolves temporary or transient problems that are otherwise hard to diagnose. Then, plug the TV back in and turn it back on. Give it a minute so any lingering charge in the capacitors or memory can fade. ![]() ![]() Turn off your Samsung TV and unplug it from the wall. The first thing to try is a standard, old-fashioned power cycle.
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